Content Strategy, Influencers, and Leftover Turkey

At ad:tech San Francisco a couple of weeks ago, I caught up with Marketo’s marketing team. Jason Miller and I sat down to talk content marketing. He very flatteringly turned our conversation into a blog post.

Here’s an excerpt of our talk – but you have to click if you want to get to the bit about the turkey!

What are your best tips for businesses that are struggling to find content?

Rebecca Lieb: For one thing, businesses have to start thinking like publishers in order to not only define content, but also to effectively use content. It’s very daunting to wake up every day and find a blank page to fill, blank air time or blank podcast time, which is why “real” publications have editorial calendars. And while the New York Times doesn’t know what breaking news will be on page one on Friday, they do know it’s Friday so they’re going to have a weekend arts preview and a movie section and a theater section and perhaps an interview with somebody opening a new play on Broadway.

There’s a degree of predictability in content that’s not only very helpful to the business or the publisher who’s publishing that content, but also to the audience. The regularity of these types of features keeps people coming back. This is why newspapers have evergreen content like horoscopes and comics, they know that readers will develop habits and pick up content for that reason. So in order to constantly create new sources of content you need a plan, you need an editorial calendar.

The second phase of this is for brands to think of how to recycle and repurpose content. Not everybody likes the same content in the same channels. Somebody might be very happy to listen to this interview as a podcast while other people just want to read the text. So why not make it available in both formats on two different channels? Or if you have a live event, you can chop that event up into content that will take you down the road for weeks or months in the form of videos, infographics, or blog entries.

Next: Why content is like leftover turkey. You’ll have to read that part over on Marketo’s blog.

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