What’s Facebook Going to Do with All That Money?

Many of us grew up with Marcia, Marcia, Marcia. For the past few years the refrain has been Google, Google, Google. But this past week, it’s been all Facebook, all the time.

As we wait for the biggest IPO in tech history to shake out, the question I’m being asked most by clients and especially the mainstream media is, by far, “what’s Facebook going to do with all that money?”

I’d love it if “One Buck Zuck” would send me a check. Barring that, some reasonable conjectures can be drawn.

1). Mobile Facebook’s S-1 filing contained all the usual risk disclaimers: changing market conditions, loss of key executives, that stuff. But there was one zinger in the boilerplate – Facebook’s statement that mobile is growing fast, and that the company can’t yet monetize it. It’s not too much of a leap from there to the conclusion that multiple millions of dollars can be applied to figuring this one out. An article published the day after the filing suggests we’ll see the first Facebook mobile ads in March. Yet mobile means different things to different users, fast as the channel is growing. Smartphones, tablets…when it comes to mobile advertising, Facebook will require more than one solution. And that’s to say nothing of Facebook Credits and other commerce opportunities on mobile platforms. There’s plenty of R&D opportunity for Facebook across the mobile spectrum.

2). Data Data is Facebook’s core product. Not only do they have more of it every day on their users, that data is getting increasingly complex. In addition to basic demographic data, there’s friends and friends-of-friends. Groups they’re a part of, companies worked at, Likes, and soon, Actions, what they’re reading, listening to, eating and buying are only the beginning. Managing this data, parsing it, and making it useful and actionable to advertisers and marketers in ways that can help increase user engagement, create newer and more premium advertising products, extract deeper meaning and clarity from stores of data so complex it very nearly qualifies as big data is challenging, to say the least. It’s also critical to Facebook’s future. Data is what Facebook sells.

3). Platform What’s next for Facebook’s platform? It’s currently central to a vital Facebook economy. Without that platform, companies ranging from Zynga to Buddy Media would hardly exist as we know them today. Media companies from the Wall Street Journal to Spotfiy wouldn’t be able to reach and interact with Facebook users. It’s critical to keep that platform open and to continually expand upon its scope. Is social commerce the next comer? Features that link Facebook more deeply into the real world? Without the platform, Facebook doesn’t have the data, so watch for new developments in this arena, too.

4). Acquisitions Remember when Google was just a search engine? That was years ago, before YouTube, Blogger, Analytics and a host of other features that now seem integral to the company, but once upon a time were acquisitions. Google has largely become a roll-up, and Facebook could begin to follow that path as well (maybe by buying a search engine and finally incorporating real search into its platform?). Sure, Facebook’s made some small acquisitions in the past, but these are broadly viewed as more a bid to acquire talent, not technology. With a mind-boggling bank balance, that may well change.

5). Talent Silicon Valley engineers are high in demand, and you have to find a way to bring them to your company. In Facebook’s case, it’s not longer possible to do this with the lure of pre-IPO stock options. Facebook will soon be forced to pay a premium for new talent, particularly as some of an estimated 500 to 1,000 newly minted millionaires cash out. Sure, some will buy houses and cars. But others will yearn to get back to start-up culture. They’ll start new ventures, or even finance them. Facebook will pay more for talent in the long run, but their IPO will help to spark Silicon Valley’s economy, and that can only mean good things for innovation.

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Google’s New Privacy Policy Critical to Competition with Facebook

Google has a new, 360-degree privacy policy. Take that, Facebook. The consolidation of data that creates a unified customer profile across very nearly all of Google’s products and services creates a view of the customer that’s very, very Facebook in nature.

Funny that with all the attention directed to the Facebook IPO lately, so few commentators have made this observation.

It’s a good idea that has, understandably, creeped users out. The reality and the perception of privacy are miles apart in the mind of the public and notoriously difficult to change.

This move does make enormous sense for Google on three primary levels.

    1. Google’s stated reason for making a major change. It doesn’t make sense to have 70 different privacy policies. It does make sense to consolidate, and to simplify language. That’s good UX.
    2. Google is increasingly a media company. Its revenue comes from ad sales. These privacy policy changes will help it deliver not only better search results (let’s leave personalized search out of the equation for now), but better ads. It’s a major step closer to cracking the database of intentions. What’s a “Jaguar”? An “Apple”? “Bass”? The move really will help refine results.
    3. Google needs a 360 degree view of the customer now more than ever. Why? Because Facebook’s already got it. Or is at least a lot closer to having it than Google is if all Google’s information is separately warehoused. Facebook is currently better positioned than Google to “know” what videos you’re watching on YouTube (which Google owns!), and tie that data with what you’re reading in “The Wall Street Journal” or “The Washington Post,” or posting on Pinterest. With Facebook about to go public, Google needs to change that equation, and change it fast.

Privacy image: www.epic.org

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